Hey {{first_name|there}},

Most of what makes a Chief of Staff effective never shows up on an org chart. It shows up in one relationship: the one with your principal. Get it right and everything else gets easier. Get it wrong and you spend your days chasing tasks with no real authority.

Seven patterns behind a principal partnership that works

That's the piece we published today. We asked operators in the community who clearly got that relationship right what they actually did differently, and seven patterns kept coming up.

  • Negotiating the mandate out loud instead of guessing at it.

  • Disagreeing in private and aligning in public.

  • Renegotiating the partnership every few months so it never goes stale.

None of it is about being more organized. It's about turning the title into a real seat.

New episode: Carrie McMahon on speed without burning out

Speed is the currency of this job. Carrie McMahon's take is that the way to keep it is to slow down. She's a two time Chief of Staff at one of the fastest growing AI companies in San Francisco, and she treats managing her energy as a performance strategy, not a wellness perk.

The Chief of Staff holds the container for the exec team. If you're spiraling, there's nowhere for everyone else to land.

Carrie McMahon

Her argument lands because she's in the seat. When you're depleted, the part of your brain that weighs tradeoffs stops doing its job, and you make fast calls without the analysis to back them.

The fix isn't an hour on a meditation cushion. It's small and repeatable: box breathing at your desk, a sharper opening question in your next exec one on one ("How are you feeling?" beats "How's your week?"), and protecting the micropauses most of us skip.

🚀 The latest Chief of Staff Launchpad

If you're an aspiring or first time Chief of Staff, this is the one to circle. The Launchpad is our cohort-based certification: self-paced learning modules, plus expert-led sessions on the frameworks, judgment, and principal relationship that turn a title into a real seat.

📍 Where we're gathering next

Chief of Staff Connect, Berlin Forum · September 14

CoS Connect Berlin is September 14. It's a Forum, not a conference, so it stays small on purpose. 50+ Chiefs of Staff in one room, and everyone actually meets everyone. If you're anywhere near Berlin, this is the one to make.

August

AUG 13

Roundtable Talks: How to AI
Singapore · In Person

AUG 27

CoS AI Buildathon, Part 2
Virtual · From skills to connected projects

September

SEP 2

If AI Can Replace You by Friday
Virtual webinar · Staying visible to leadership

SEP 9

SEP 10

Frankfurt Chapter Launch
Frankfurt · In person

SEP 16

Boston CoS Meetup
Boston · In person

SEP 24

CoS AI Buildathon, Part 3
Virtual · The dashboard

October

OCT 22

That's it for this week. If today's piece hits home, hit reply and tell me what the principal relationship looks like in your seat right now.

Scott

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