Hi {{first_name|there}},

Most Chiefs of Staff get one shot at building an operating rhythm with their principal. Danielle Skowronek got two, and she joins me on the podcast this week to talk about what carried over and what she had to earn all over again.

Also this week: a proper introduction to The Exchange, our member platform.

And Chief of Staff Connect London is nine days out!

🎙️ Following your principal into a new job

Danielle Skowronek built an operating rhythm as Chief of Staff to Under Armour's President of the Americas. Then her principal became Chief Merchandising Officer, and Danielle went with her into a business she'd never worked in.

Following your principal into a new role sounds like the easy version of a job change. You already know how they think, and you already have their trust. Danielle found out how little of that carries over.

Following Your Principal Into a New Job with Danielle Skowronek

THE CHIEF OF STAFF PODCAST

Following Your Principal Into a New Job with Danielle Skowronek

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When Kara Trent moved from President of the Americas to Chief Merchandising Officer, the work jumped from weekly sellout numbers to product decisions 18 to 20 months out. Danielle came from marketing and sports, with no merchandising experience. Kara's trust got her the seat, and that's about where it stopped.

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It did not buy me the trust of my peers, so I had to build new relationships with that.

Danielle Skowronek, Chief of Staff, Under Armour

Her reputation made it harder. Her new peers had heard she'd arrive and drive a strict operating rhythm. So she started by changing how she saw her own value.

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I held on to this belief that my purpose and my worth was in driving an operating rhythm.

Danielle Skowronek, Chief of Staff, Under Armour

She took a weekend between roles to let that go, then led with listening. One leader told her he could tell who was close to him by who had been to his office, so she went to his office. When the team spent four weeks in a windowless room reviewing every product in the line, she brought baked goods.

The rhythm came later, and it came back different. Weekly staff meetings and quarterly offsites survived. Everything else had to bend around product creation milestones. Now leaders bring her the agenda, which is how she knows it's working.

She also owns strategy and business planning these days, with a team that's two months old. She asked for that because, in her words, the Chief of Staff role "influences all, it owns nothing." She's candid that she doesn't yet know where it points next. What would you ask to own?

🚪 The Exchange: a private platform for verified CoS

Some of you on this list got The Exchange newsletter yesterday, our weekly email for our PRO community members. It featured the 2026 Chief of Staff Pathways Report, which sits behind the Exchange login for now and goes public for everyone next week. Since you've now had a peek at what members see, here's the rest of it.

The Exchange is where Chiefs of Staff in the network work through the job together:

  • Mandates: A dashboard where you post what you're working on, see what your peers are taking on, and get help.

  • Intros: Curated introductions to other Chiefs of Staff who've run something close to what you're running.

  • Forums: Roundtables and working groups on planning and OKRs, AI tooling, EOS vs Scaling Up, and more. Members vote on what we start next.

  • Resources: More than 400 reports, recordings and templates, workflows and AI skills, and companion docs.

Already applied and been accepted as a verified Chief of Staff? You can join for free today and read the full Pathways Report now. Just type in your email to receive your code to sign in.

Not a member yet? Apply to join here.

📅 Upcoming events

📍 This week

NOV
10
TUE
See the Room: How Decisions Actually Get Made
Virtual
A hands-on working session on what pressure reveals in a leadership team. Cameras and voices on.

Next two weeks

NOV
12
THU
Melbourne Chief of Staff End-of-Year Meetup
Melbourne · In person
The Melbourne chapter's end-of-year gathering.
NOV
13
FRI
Chief of Staff Connect: London
London · In person
A full day with senior Chiefs of Staff and operations leaders at Hyatt Regency London Blackfriars.
NOV
17
TUE
Inside an AI Rollout: A Chief of Staff's Perspective
Virtual
Ruth Cerdan, Chief of Staff at Distru, on how the company rolled out AI and what got in the way.
NOV
18
WED
Sydney Chief of Staff End-of-Year Meetup
Sydney · In person
The Sydney chapter closes out its first year.
NOV
19
THU
Frankfurt Chief of Staff Meetup
Frankfurt · In person
The Rhine-Main chapter's second gathering, after a launch night that ran until 10pm.
NOV
19
THU
Montreal Chief of Staff Chapter Launch
Montréal · In person
The Montreal chapter launches, hosted by Victor Leboeuf, Chief of Staff at Potloc.
NOV
19
THU
Los Angeles Chief of Staff Year-End Get-Together
Los Angeles · In person
The LA chapter closes out the year together.

Coming up

DEC
11
FRI
Chief of Staff Connect: Singapore Forum
Singapore · In person
A full day for Chiefs of Staff across Asia Pacific, at Andaz Singapore.

🔒 PRO Forum Exchanges

Small-group virtual roundtables for PRO members. RSVP on the Exchange.

NOV
5
THU
Managing Up with Richard McLean
Virtual · PRO members
Richard, a three-time Chief of Staff now at Elsevier, on what managing up is and isn't.
NOV
19
THU
Leading Without Authority
Virtual · PRO members
Theresa Friend on building the influence to move work forward when nobody reports to you.
DEC
8
TUE
The CEO Partnership Operating Model
Virtual · PRO members
The structure, habits and agreements behind a CEO and Chief of Staff partnership that works.

Are you a Chief of Staff? Join our private community on the Exchange to share your mandates and expand your network today!

Scott